Learn how to build a strong online reputation with these 6 reputation management power tips!
Tips Discussed in Video:
1) Collect reviews from past customers intelligently
2) Automate capture future reviews
3) Train your staff to capture face-to-face reviews
4) Read, reply and learn from all reviews
5) Satisfy the customer and ask for a re-rating
6) Challenge fake & competitor reviews, remove what you can, bury what you can’t
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Presented by: JB Kellogg.